Privacy Policy
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment information (if applicable for bookings or purchases)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and the time spent on our Website
2. How We Collect Information
We collect information from you in the following ways:
- Directly From You: When you fill out forms, request a quote, schedule a cleaning service, or contact us.
- Automatically: When you browse our Website, certain information is collected using cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services.
- Respond to your inquiries or requests.
- Process payments and send confirmations.
- Improve the functionality and user experience of our Website.
- Send promotional materials or special offers (if you have opted in).
- Comply with legal and regulatory obligations.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, hosting providers).
- Legal Obligations: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, sale, or other transfer of our business assets.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our Website.
6. Data Security
We implement reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
7. Your Choices
You have the following rights regarding your information:
- Access and Update: You may request to access or update your personal information.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
- Delete: You may request that we delete your personal information, subject to legal or contractual obligations.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.